Shipping policy
Shipping Policy
Thank you for shopping with Zeylan.shop. We are committed to delivering your order quickly, safely, and efficiently throughout the United States.
Shipping Locations
Zeylan currently ships exclusively within the United States.
At this time, we do not offer international shipping.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be extended during:
- Holidays
- Promotional periods
- High order volume periods
Orders are processed Monday through Friday, excluding major holidays.
Shipping Time
We proudly offer free standard shipping on all orders within the United States.
Estimated Delivery Time
- 5–8 business days
Delivery times are estimates and may vary depending on:
- Carrier delays
- Weather conditions
- Incorrect shipping information
- High seasonal demand
Shipping Costs
- Free standard shipping on all U.S. orders
- No hidden handling fees
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking details.
Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is submitted and the order has already shipped, Zeylan is not responsible for lost packages or additional shipping charges.
Lost, Stolen, or Delayed Packages
If your package is lost, significantly delayed, or marked as delivered but not received, please contact us as soon as possible.
We will work with the shipping carrier to assist in resolving the issue.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item(s) and packaging.
We will gladly assist with a replacement or refund when applicable.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
- Store Name: Zeylan
- Website: Zeylan.shop
- Email: Contact@zeylan.shop
- Phone: +1 803-658-7398
- Address: 1007 W 32nd Ave, Anchorage, AK 99503, United States